HE'S HERE, SO HE MUST BE WORKING

THE SITUATION
Ralph has been with the company a long while, shows up every day on time, is congenial, and keeps his desk in the warehouse orderly. He's seen often moving quickly through the office carrying a sheaf of papers or a manila folder, and engaged in conversations with various other staff members. But when pressed, few people can tell you what Ralph actually does, and when you stop to think about it, you don't know what the benchmarks are to tell you if Ralph is doing a good job. When you finally get around to looking into it during a rare free afternoon, you discover that Ralph really doesn't do much of anything... except walk around between Solitaire sessions carrying paper and talking to people.

CURRENT TECHNOLOGY
We're currently in a down economic cycle, and generally during such times people like Ralph get weeded from the payroll. The problem is that is generally takes a special effort or push to economize from a bean-counter somewhere in the organization before they are found out.

THE VIEWSENDER SOLUTION
viewSender can not only tell you when someone is doing something they shouldn't, it can also tell you when they are not doing something they should. You can set the viewSender Agent to report keywords when they are found on the computer screen, and you can also set up viewSender to notify you when one or more keywords that should be on the screen are not (such as the caption text of an application that is required to do a certain type of job). viewSender can also report absence of user activity on a computer, and of course activity on the machine that is not work-related.